In any country, but especially in multilingual Belgium, effective customer service solutions based on speech technology require a local approach. The primary goal of this website by the Speech Technology Workgroup of ContactCentres.be is to answer any question you may have as a business owner, technology manager or end user interested in speech-enabled phone applications. Whether your solution involves speech recognition, speech synthesis or voice authentication, this website is your one-stop resource for vendor-neutral information on state-of-the-art speech technology deployments in Belgium.

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